Shipping Policy

Shipping Policy

Thank you for shopping with Koura fine Diamond Jewelry ltd. We aim to provide you with the best shopping experience possible. Please review our shipping policy carefully to understand our processes and procedures.

Processing Time

– All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays.
– If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

– Shipping charges for your order will be calculated and displayed at checkout.
– Delivery delays can occasionally occur.

Shipping Method : Standard Shipping

Estimated Delivery Time: 10-15 business days 

Cost : Free 

Shipment Confirmation & Order Tracking

– You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

– Koura fine Diamond Jewelry Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

– Koura fine Diamond Jewelry ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
– Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

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Returns Policy

– Our Returns Policy provides detailed information about options and procedures for returning your order.(NO RETURN OR EXCHANGE FOR INTERNATION SHIPMENT)

Contact Us

If you have any questions about our Shipping Policy, please contact us:

– By email: support@kouradiamondjewelry.com
– By phone: +91 79-48907514

Thank you for choosing Koura Diamond Jewelry!

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